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Refunds and Exchanges

REFUND POLICY

Profusion Shops stands behind all of our products, and we want every customer to be completely satisfied with their purchase.

We will happily issue a full refund, simply return the item(s) with a copy of your order receipt. If you do not have a copy of your order receipt, please include your first and last name, email or phone number, and the order number. Your refund will be for the purchase price of the products, not including shipping. Shipping charges are non-refundable.

After we confirm receipt of the product, we will issue your refund to the original form of payment. You will be contacted after the refund has been processed.

Return to this address:

RETURNS DEPARTMENT
8001 Plaza Del Lago Drive
Suite 101
Estero, Florida 33928

EXCHANGE POLICY

Profusion Shops stands behind all of our products and we want each and every customer to be completely satisfied with their purchase.

We will happily issue an exchange for defective product, simply return the item(s) with a copy of your order receipt. After we confirm receipt of the product, we will ship out a new replacement product. You will be notified when the replacement has been shipped.

Return to this address:

RETURNS DEPARTMENT
8001 Plaza Del Lago Drive
Suite 101
Estero, Florida 33928
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